Cancellation Policy

  • You may cancel your rental the day of the party without any penalty if your party gets rained out.
  • You may also cancel without penalty if you do so more than 14 days from your rental date. Cancellations other than those mentioned will be charged a $50.00 cancellation fee per unit.
  • Once the inflatable unit is delivered to you and set up, or once the customer has come and picked up the unit, it is our policy that there is no cancellation option or refund available.
  • If you make a reservation with in 14 days of your rental date we will charge your credit card a 50.00 deposit that will apply to your rental.
  • If you choose to cancel your rental reservation you will forfeit your deposit.
  • We charge this cancellation fee because we often turn away customers when an inflatable unit is reserved in advance.
  • It is important that you are sure of your intentions when you decide to reserve a unit for a specific date.

Rules and Requirements

How to reserve a Moonwalk

  • Decide what unit(s) you want and what date before you call. Have an alternative in mind.
  • Have a credit card in hand when you call to reserve ($50.00 for security deposit).
  • You need to call to book a reservation (678) 373-7016. Online requests are for information requests only.
  • Our delivery personnel’s schedule is filled on a first-come, first, serve basis.

Customer Requirements and Rules for Rental

  • Never Leave Unit Unattended By an Adult.
  • Each unit/jumper requires a 20′ x 25′ FLAT GRASSY area.
  • The power within 100′ of jumper(s). Each unit/jumper needs 10 amps.
  • If pets are present, they must be restrained at all times.
  • 15-20 minutes must be allowed to set up each unit.
  • 30-40 minutes must be allowed to break down and roll the unit.
  • Units must be clean, rolled, and bagged before the customer returns them. (For customer pick-up option only)
  • Turn off the blower if the winds are in excess of 20 mph.
  • The customer must provide access to the unit if it is delivered.
  • Customers MUST return units(s) on time to avoid penalty.
  • Children must remove shoes before entering the moonwalk/jumper/unit or slide.
  • No sharp objects, eyeglasses, pins, belt buckles, etc.
  • No gum, candy, or silly string are to be allowed on the unit – if the unit returns extremely dirty your deposit will be kept as a cleaning fee.
  • No flipping or wrestling.
  • No climbing walls or netting.
  • Do not allow children to unplug the blower unit.